Terms & Conditions

Agreement to Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you and SeaCrest Surgery Center ("Company," "we," "us," or "our") regarding your use of our medical services, website, and related platforms. By accessing our services or website, you acknowledge that you have read, understood, and agree to be bound by these Terms.

Medical Services Agreement

Patient-Provider Relationship

By scheduling an appointment or receiving services from SeaCrest Surgery Center, you enter into a patient-provider relationship governed by these Terms and applicable medical ethics and laws.

Scope of Services

Our services include but are not limited to:

• Orthopedic surgery and consultation
• Spine surgery and treatment
• Pain management services
• Podiatric care
• Diagnostic imaging and testing
• Physical therapy and rehabilitation

Patient Responsibilities

As a patient, you agree to:

• Provide accurate and complete medical history and information
• Follow prescribed treatment plans and instructions
• Attend scheduled appointments or provide adequate notice of cancellation
• Pay for services rendered according to our payment policies
• Treat staff and other patients with respect and courtesy
• Comply with facility policies and procedures

Appointment and Cancellation Policy

Scheduling

Appointments may be scheduled by phone, through our website, or in person. We will make every effort to accommodate your preferred appointment time, but cannot guarantee specific time slots.

Cancellations and No-Shows

We require at least 24 hours notice for appointment cancellations. Failure to provide adequate notice or missing appointments without notice may result in cancellation fees. Repeated no-shows may result in termination of the patient-provider relationship.

Payment Terms and Financial Policies

Payment Responsibility

You are responsible for payment of all services rendered, including copayments, deductibles, and any amounts not covered by insurance. Payment is due at the time of service unless other arrangements have been made.

Insurance

We will bill your insurance company as a courtesy, but you remain ultimately responsible for all charges. It is your responsibility to understand your insurance benefits and obtain any required pre-authorizations.

Collections

Unpaid balances may be subject to collection activities, including but not limited to collection agency referral, credit reporting, and legal action. You may be responsible for collection costs and attorney fees.

Informed Consent and Medical Decisions

All medical procedures and treatments require informed consent. We will explain the nature of proposed treatments, risks, benefits, and alternatives. You have the right to accept or refuse any recommended treatment. By proceeding with treatment, you acknowledge that you understand and consent to the proposed care.

Privacy and Confidentiality

We are committed to protecting your health information in accordance with HIPAA and other applicable privacy laws. Our Notice of Privacy Practices, provided separately, details how we use and disclose your protected health information. By receiving services, you consent to the uses and disclosures described in our Notice of Privacy Practices.

Facility Policies

Conduct

We maintain a professional healthcare environment. Disruptive, threatening, or inappropriate behavior will not be tolerated and may result in termination of services and removal from the facility.

Safety and Security

For the safety and security of all patients and staff, our facility may have security cameras, restricted access areas, and other safety measures. Weapons are strictly prohibited on the premises.

Limitation of Liability

While we strive to provide the highest quality medical care, we cannot guarantee specific outcomes. Our liability is limited to the extent permitted by law. We maintain appropriate professional liability insurance as required by law and professional standards.

Dispute Resolution

We encourage open communication to resolve any concerns. If disputes arise, we prefer to resolve them through direct discussion. Any legal disputes shall be governed by Florida law and subject to the jurisdiction of courts in Palm Beach County, Florida.

Modifications

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on our website and take effect immediately upon posting. Continued use of our services constitutes acceptance of any modifications.

Contact Information

If you have any questions about these Terms and Conditions, please contact us: